ITIL Foundation Bridge (Version 5)

工作坊描述

The ITIL Foundation Bridge (Version 5) workshop is a fast-tracked, 1-day program specifically designed for ITIL 4 certification holders. This focused course bridges the gap between ITIL 4 and ITIL 5 by introducing key digital product and service management concepts not previously addressed. Participants will explore how the framework has evolved to integrate modern technologies such as artificial intelligence (AI), automation, and data-driven decision-making while remaining adaptable to various organizational contexts. By concentrating exclusively on the latest updates and core model additions, this workshop enables a direct and efficient upgrade to the ITIL 5 Foundation designation. 訓練時間表

觀眾

ITIL 4 Foundation Certificate Holders ITIL 4 Higher-Level Professionals Digital Product Managers IT Service Management (ITSM) Practitioners AI and Automation Specialists DevOps & Agile Leads Strategic Leaders & CIOs Enterprise Architects

Benefits for Organization

Unlock value whilst balancing outcomes, costs and risks. Promote alignment between the business and IT teams. Empower employees and increase productivity. Boost employee and customer experience to get ahead of competitors. Embed a common language of digital service management. Remain relevant and meet customer demands. Optimize product and service management.

對個人的好處

Elevate your career with a defined progression path. Reskill and upskill to future-proof your career. Develop multi-disciplinary digital skills and break down siloed work. Co-create value for your organization. Design, create and manage services fit for the modern service economy. Innovate, optimize and streamline existing products and services.

涵蓋的主題

Key Terms & Definitions The ITIL Four Dimensions Product and Service Lifecycle The ITIL Value System Value Stream Mapping & Management ITIL and AI Framework Integration 預覽研討會 下載手冊

先決條件

Participants must hold a valid ITIL 4 Foundation 認證. Any ITIL 4 higher-level certification

考試詳情

Format: Closed-book, multiple-choice exam (MCQs). Duration: 30 minutes (candidates taking the exam in a non-native language may receive 38 minutes). Number of Questions: 20 questions, each worth 1 mark. Pass Mark: 65% (13 correct answers out of 20).

專業發展單位 (PDU)

專業發展單位 (PDU) Attendees may be eligible to apply for 8 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP®, PgMP®, and PMI-ACP® certifications.

包括什麼？

認證考試憑證/紙本考試（第一次嘗試） 數位核心指南（電子書） 在考試結束很久之後，這本電子書對於考生的日常工作來說仍是寶貴的資源。購買考試後，它即可在考生的 PeopleCert 帳戶中使用，並包含註釋、突出顯示等多種功能。 官方培訓材料學習套件 從 2023 年 5 月 23 日起，您的考試優惠券還將包含 PeopleCert 官方培訓材料中的學習者套件。該套件旨在支援您為準備考試而進行的培訓。該套件包括學習手冊和快速參考指南，旨在加強您的學習，並旨在成為有價值的複習輔助工具。

PeopleCert Certifications Renewal

All PeopleCert Global Best Practice certifications require renewal every 3 years. Explore PeopleCert Plus 會員資格 to discover how to maintain your active status, or choose from the three renewal paths below: Become a PeopleCert Plus Member Log 20 CPD points per year for three consecutive years through your daily professional tasks. Take Another Certification Pass any exam within the same Product Suite before your deadline to automatically renew your existing certificates. Retake the Same Exam Re-sit and pass your current exam before the expiry date to reset your 3-year cycle.

ITIL (Version 5) Foundation Certification Journey

ITIL (Version 5) Foundation Welcome Video

Navigating the Evolution of ITIL® (Version 5)

With the launch of ITIL (Version 5), the ITIL 4 framework will enter a transition period and is expected to be retired following a one-year parallel run. We strongly recommend transitioning to ITIL (Version 5) to stay ahead of the curve with the latest best practices. To support you through this shift, we will continue providing information for both versions on our website. If you are unsure which version best fits your current career goals or need help planning your certification path, get in touch with our team today and let us help you navigate your next step.

About ITIL® (Version 5)

ITIL (Version 5) introduces major evolutions that make the framework more practical, flexible, and relevant for everyone working with digital products and services, across roles, teams, and organizations of all sizes.

主要事實

ITIL® (Version 5) Qualification Scheme

Key Innovations in New ITIL

The new ITIL evolves to match today’s AI‑driven, fast‑changing environment. It provides practical, role‑relevant guidance in digital product and service management that helps professionals and organizations deliver measurable value with consistency. Modern, Integrated, and Comprehensive ITIL (Version 5) provides guidance that works across the entire organization, from leadership and strategy to day‑to‑day operations. It helps teams collaborate more effectively, align priorities, and create value consistently in both stable and rapidly changing environments. AI‑Native and Practical by Design ITIL (Version 5) supports professionals working in AI‑enabled contexts. It provides clear, practical guidance for adapting ways of working, making informed decisions, and responding to change as technology, business needs, and customer expectations evolve. End‑to‑End Lifecycle for Digital Products and Services Digital experience is a core focus in ITIL (Version 5). The framework helps teams design, deliver, and improve digital products and services with greater visibility, stronger collaboration, and a clearer understanding of how different stakeholders experience value. Copyright©2026 ITIL, PeopleCert. Reproduced under license from PeopleCert. All rights reserved.

Stay Ahead with PeopleCert Plus Membership

With a PeopleCert Plus 年度會員資格, you unlock all-in-one access to exclusive ITIL®, PRINCE2®, and 開發營運 resources designed to sharpen your skills, accelerate your career, and keep your hard-earned qualifications active. Maintain Your Status: Easily log CPD points to keep all your ITIL®, PRINCE2®, and DevOps certifications active Guaranteed Second Chance: Every membership includes a Free Mock Exam* + Take2 Re-sit Exam 130+ Official Toolkits: Access 90+ PRINCE2® project templates and 40+ ITIL® ITSM templates PeopleCert Library: Explore 150+ Official Books, Playbooks, and all 34 updated ITIL® 4 Practice Guides Expert Insights: Accelerate your growth with exclusive webinars, online courses, and masterclasses Global Recognition: Showcase your achievements with official Digital Badges and unlock member rewards *Mock exams are subject to availability by PeopleCert. Please check with PeopleCert 或者 reach out to us if your specific certification exam includes a mock exam before purchasing your membership. Inside PeopleCert Plus Membership

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Agilizing Limited — ITIL® Accredited Training Organization

As an ITIL® ATO, every workshop we deliver is rigorously vetted and approved by global accreditation bodies to guarantee absolute alignment with industry standards. We combine this benchmark quality with competitive pricing for an unmatched learning experience. View ATO Profile Explore ITIL®