ITIL® 4 Specialist: High Velocity IT

Workshop Description

The ITIL® 4 Specialist: High Velocity IT module delves into the intersection of business and IT, offering candidates a specialized understanding of how digital organizations and operating models navigate a swiftly evolving environment. By distinguishing between IT transformation and digital transformation, this module empowers candidates to identify fresh opportunities for digital investment, ultimately driving significant business enablement. With a focus on embedding effective digital services at its core, the module equips candidates with the essential tools to enhance their skills for the digital era. Simultaneously, it enables organizations to make strategic investments aligned with and surpassing business goals. Encouraging IT and digital professionals to refine their abilities and elevate the speed and quality of service delivery, the module concentrates on creating enhanced value by advocating new working methods and challenging conventional thinking. It incorporates cutting-edge digital technology to optimize end-user services and implement design thinking, facilitating the construction of sophisticated yet adaptable systems. Encompassing a spectrum of innovative working methods, including DevOps practices and Lean and Agile approaches, the module is designed to bridge the gap between development and operational practices. Its goal is to best support digital delivery, spanning optimization to radical transformation.

Topics Covered

Introduction HVIT Overview Digital Product Lifecycle Guiding Principles and Models Achieving Value Summary Sample Exams

Learning Objectives

ITIL® 4 Specialist: High Velocity IT holders are professionals: who can demonstrate understanding and practical skills of the ways in which digital organisation and digital operating models function. who have sufficient understanding and application of ITIL® 4 to high-velocity IT and digital transformation environments.

Prerequisites

ITIL® 4 Foundation or ITIL® 4 Managing Professional Transition Certificate Training through an Accredited Training Organization

Examination Details

Duration: 90 minutes (non-native English speakers will receive an additional 15 minutes). 40 questions per paper. Each question is worth one mark. 28 marks (70%) or more required to pass (out of 40) Exam Format: Multiple Choice Exam Location: Anytime and anyplace with PeopleCert Online Proctoring / paper based exam Closed book exam.

Professional Development Units (PDUs)

Professional Development Units (PDUs) Attendees may be eligible to apply for 21 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP®, PgMP®, and PMI-ACP® certifications.

What is included?

Certification Exam voucher/paper based exam (1st attempt) Digital Core Guidance (ebook) The eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account upon exam purchase and includes several features like annotation, highlighting, etc. Official Training Materials Learner Kit From 23 May 2023, your exam voucher will also include the Learner Kit from PeopleCert’s Official Training Materials. This kit is intended to support the training you are undertaking to prepare for the exam. The kit comprises a Learner Workbook and a Quick Reference Guide that have been designed to reinforce your learning and are intended to be valuable revision aids.

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ITIL® 4 Specialist: High Velocity IT - At a Glance

About ITIL® 4

Key Facts

ITIL® 4 Certification Scheme

ITIL® 4 Foundation is the pre-requisite for all the Practice Manager, Managing Professional, Strategic Leader certifications. It is the first step for certifying cross-functional multidisciplinary teams and professionals. Professionals must be certified in ITIL® 4 Foundation before they can progress through the rest of the certification scheme. ITIL® is the most widely used guidance in agile service management. It ensures continuity with existing ways of working by integrating modern and emerging practices with established and proven know-how. ITIL® 4 best practice modules helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation. *To be awarded the Practice manager designation, a candidate must achieve ITIL® MP CDS certificate and Any five practice-based certifications, either individually or as ONE of the three pre-bundled courses. These may include the ITAM and BRM extension modules or any practices from the Practice manager track. **ITIL® 4 Master will be awarded to candidates who achieve the Practice Manager (PM), Managing Professional (MP), and Strategic Leader (SL) designations. Copyright © PeopleCert group 2024. Reproduced under license from PeopleCert. All rights reserved.

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