ITIL® 4 Leader: Digital and IT Strategy

Workshop Description

The ITIL® 4 Leader: Digital and IT Strategy is part of the ITIL® 4 Strategic Leader stream. The ITIL® 4 Leader: Digital and IT Strategy module offers essential guidance on creating a digital vision and formulating IT and business strategies. This course is invaluable for leaders at all levels, including directors, department heads, and aspiring C-Suite professionals. Through this course, you will learn to: Develop a comprehensive digital strategy across your organization Craft a compelling digital vision Drive operational excellence Respond effectively to digital disruption Enable a sustainable business model Strategically manage risks Foster the development of future digital leaders.

Topics Covered

Introduction Key concepts of digital and IT strategy Strategy and the service value system What is the vision? Assignment 1 Where are we now? Where do we want to be and how do we get there? (Strategic planning) Where do we want to be and how do we get there? (Strategic approaches) Assignment 2 Take action (Managing strategic initiatives) Assignment 3 Did we get there? (Measuring strategy) How do we keep the momentum going? Assignment 4 Managing innovation and emerging technologies Managing strategic risk Summary Sample Exams

Learning Objectives

The overall aim of this course is to enable learners to gain a pass mark in the ITIL® 4 Leader: Digital and IT Strategy qualification. To pass the exam, they will need to demonstrate the use of the ITIL® guiding principles in digital and IT strategy decisions and activities understand how to leverage digital strategy to react to digital disruption understand the relationship between the concepts of digital and IT strategy, the service value system and the service value chain, and explain how to utilize them to create value understand how an organization uses digital and IT strategy to remain viable in environments disrupted by digital technology understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence understand the risks and opportunities of digital and IT strategy understand the steps and techniques involved in defining and advocating for a digital and IT strategy understand how to implement a digital and IT strategy.

Prerequisites

ITIL® 4 Foundation or ITIL® 4 Managing Professional Transition Certificate Training through an Accredited Training Organization

Examination Details

The ITIL® 4 DITS certification is based on two assessment types, a multiple-choice exam and a set of practical assignments. 4 Practical asssignments based on case studies completed during the training. Learners must successfully pass the multiple-choice exam. Duration: 60 minutes (non-native English speakers will receive an additional 15 minutes). 30 questions per paper. Each question is worth one mark. 21 marks (70%) or more required to pass (out of 30) Exam Format: Multiple Choice Exam Location: Anytime and anyplace with PeopleCert Online Proctoring / paper based exam Closed book exam.

Professional Development Units (PDUs)

Professional Development Units (PDUs) Attendees may be eligible to apply for 21 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP®, PgMP®, and PMI-ACP® certifications.

What is included?

Certification Exam voucher/paper based exam (1st attempt) Digital Core Guidance (ebook) The eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account upon exam purchase and includes several features like annotation, highlighting, etc. Official Training Materials Learner Kit From 23 May 2023, your exam voucher will also include the Learner Kit from PeopleCert’s Official Training Materials. This kit is intended to support the training you are undertaking to prepare for the exam. The kit comprises a Learner Workbook and a Quick Reference Guide that have been designed to reinforce your learning and are intended to be valuable revision aids.

PeopleCert Certifications Renewal

All PeopleCert Global Best Practice certifications require renewal every 3 years. Explore PeopleCert Plus Membership to discover how to maintain your active status, or choose from the three renewal paths below: Become a PeopleCert Plus Member Log 20 CPD points per year for three consecutive years through your daily professional tasks. Take Another Certification Pass any exam within the same Product Suite before your deadline to automatically renew your existing certificates. Retake the Same Exam Re-sit and pass your current exam before the expiry date to reset your 3-year cycle.

ITIL® 4 Leader: Digital and IT Strategy - At a Glance

About ITIL® 4

Key Facts

ITIL® 4 Certification Scheme

ITIL® 4 Foundation is the pre-requisite for all the Practice Manager, Managing Professional, Strategic Leader certifications. It is the first step for certifying cross-functional multidisciplinary teams and professionals. Professionals must be certified in ITIL® 4 Foundation before they can progress through the rest of the certification scheme. ITIL® is the most widely used guidance in agile service management. It ensures continuity with existing ways of working by integrating modern and emerging practices with established and proven know-how. ITIL® 4 best practice modules helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation. *To be awarded the Practice manager designation, a candidate must achieve ITIL® MP CDS certificate and Any five practice-based certifications, either individually or as ONE of the three pre-bundled courses. These may include the ITAM and BRM extension modules or any practices from the Practice manager track. **ITIL® 4 Master will be awarded to candidates who achieve the Practice Manager (PM), Managing Professional (MP), and Strategic Leader (SL) designations. Copyright © PeopleCert group 2024. Reproduced under license from PeopleCert. All rights reserved.

Benefits of ITIL® : Transform Your Carrer and Organization

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We are an Accredited Training Organization

All our workshops are rigorously reviewed by an accreditation body prior to publication. You can rest assured that you are receiving the highest quality training at an affordable price. Check Our Profile Page Learn more about ITIL®

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