Advanced Facilitator: Conflict and Collaboration

Advanced Facilitator: Conflict and Collaboration Micro-credential

Duration: 6 hours (2 hours eLearning + 4 hours Remote Live Instructor-Led Interactive Training) Languages: English / Putonghua / Cantonese Earn a SAFe® Micro-credential upon completion

Micro-Credential Description

Conflict is an inevitable part of innovation, but navigating it effectively is crucial when emotions run high. This micro-credential course is designed to equip enterprises and teams with actionable techniques that foster psychological safety and resolve issues quickly. By mastering proven strategies, participants will learn to manage conflict more effectively and promote collaborative decision-making, ensuring that both business and customer needs are met. Advanced Facilitator: Conflict & Collaboration micro-credential provides essential skills for working together in a dynamic Agile environment where innovation thrives. In less than half a day, participants will engage in a live session with industry experts and peers, mastering Agile-specific techniques through practical exercises and real-world scenarios. This hands-on experience will deepen their understanding of core concepts, empowering them to confidently apply what they’ve learned in their daily work.

Micro-Credential Details

Duration: 6 hours, including 2 hours elearning + 4 hours remote live instructor-led interactive training Required Pre-work: A self-directed e-learning that must be completed before the live session Facilitated Session: A live, hands-on session facilitated by experts designed to help you put into practice what you learned in the e-learning Assessment: Participants are assessed throughout the learning via knowledge checks and activities Achievement: Earn a SAFe Micro-credential achievement upon completion Target audience: SPCs, RTEs, Agile Coaches, or anyone preparing to facilitate the Value Stream Mapping Workshop

Topics Covered

2 hours elearning Sources of conflict Interest-based problem solving Communication for problem-solving Conflict analysis and strategy design framework Application clinic Closing

Learning Objectives

Gain live expert guidance and actively engage with concepts through hands-on, interactive exercises to enhance your mastery of new skills. Earn a recognized SAFe micro-credential badge, demonstrating your proven competency. Prepare to apply essential skills for working together in a dynamic Agile environment and empower teams to collaborate effectively. Acquire valuable skills that will amplify your impact within an Agile organization.

SAFe® Micro-Credentials

SAFe® Micro-Credential Courses offer a modern approach to learning with Scaled Agile. Designed to blend theory with practical application, these courses provide actionable insights through a flexible format that complements your schedule. Combining self-paced e-learning with expert-led, half-day sessions, these courses tackle specific SAFe® competencies—whether you’re managing change resistance or refining release processes. Led by experienced professionals, the sessions feature interactive discussions and hands-on activities, empowering you to implement effective Agile practices and drive significant organizational transformation. These micro-credential courses present unique growth opportunities, whether you’re learning or leading. Learn more about SAFe® Micro-credentials

Agilizing Ltd — Scaled Agile Partner

As a SAFe® Transformation Partner, Agilizing is dedicated to driving successful enterprise agility through comprehensive training, consulting, and coaching. We guide organizations along every step of the SAFe® Implementation Roadmap, providing exclusive access to official toolkits, enablement assets, and proven implementation resources to significantly improve synchronization, collaboration, and business results. View SAFe® Partnership Explore SAFe®